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> Buying points app credits, Issue when trying to buy
Darkended
post Mar 20 2017, 06:13 PM
Post #1


Militiaman
****

Group: Members
Posts: 475
Joined: 3-May 08
From: Over there! *points*
Member No.: 497



Hi, trying to buy an online credit to get a pdf of a points app emailed back, but get faced with this error when I try to process it:

QUOTE
Sorry, there was a problem processing your payment:
The information sent from the merchant's site is invalid or incomplete. Please send the following information to the merchant:


The transaction cannot be processed for one or more of the following reasons:

The merchant account is suspended.
The order currency selected is not supported.
The authorisation mode is incorrect.
Test mode is unavailable.
The installation is not live.


Server information 20/Mar/2017 18:12:40 Server ID ukdc2-pz-pay01 (b7c92eaecebcc101)



Any workaround? smile.gif


--------------------
- Matt
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BBB
post Mar 20 2017, 06:22 PM
Post #2


Avatar
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Group: Members
Posts: 8,710
Joined: 10-November 07
Member No.: 25



You have to pay for pts apps at the desk at the moment.

There are issues with the Website.

BBB


--------------------
Grey's Law: Any sufficiently advanced incompetence is indistinguishable from malice...

PS, Yes, I know my PM Box is full. Email me instead... (Which you can do through the forums email)
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duncanmatthias
post Mar 20 2017, 06:43 PM
Post #3


Mercenary
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Group: Administrators
Posts: 1,820
Joined: 29-November 07
From: Tonbridge, Kent
Member No.: 188



QUOTE(BBB @ Mar 20 2017, 06:22 PM) *
You have to pay for pts apps at the desk at the moment.

There are issues with the Website.

BBB


Or bacs transfer

D
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fatteacher
post Mar 20 2017, 07:12 PM
Post #4


Mercenary
******

Group: Members
Posts: 1,735
Joined: 2-February 10
From: Guildford
Member No.: 1,355



Are they still £3.50 or have they gone up since I last bought one? Are PDF returns available again now?


--------------------
Andy

......................................
Godric Snowsson - Ice Mana Knight / Warrior 5k
Ginkgo Panama (aka 'Dead Man Walking') - Kensai 3.3k
Grandbow - Human Spirit Warrior - 750pts
Noyen Nopac Zu - Snake Clan Monk 1.9k

'It can't rain all the time!'
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