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Labyrinthe Forum _ Website Feedback and Suggestions _ Buying points app credits

Posted by: Darkended Mar 20 2017, 06:13 PM

Hi, trying to buy an online credit to get a pdf of a points app emailed back, but get faced with this error when I try to process it:

QUOTE
Sorry, there was a problem processing your payment:
The information sent from the merchant's site is invalid or incomplete. Please send the following information to the merchant:


The transaction cannot be processed for one or more of the following reasons:

The merchant account is suspended.
The order currency selected is not supported.
The authorisation mode is incorrect.
Test mode is unavailable.
The installation is not live.


Server information 20/Mar/2017 18:12:40 Server ID ukdc2-pz-pay01 (b7c92eaecebcc101)



Any workaround? smile.gif

Posted by: BBB Mar 20 2017, 06:22 PM

You have to pay for pts apps at the desk at the moment.

There are issues with the Website.

BBB

Posted by: duncanmatthias Mar 20 2017, 06:43 PM

QUOTE(BBB @ Mar 20 2017, 06:22 PM) *
You have to pay for pts apps at the desk at the moment.

There are issues with the Website.

BBB


Or bacs transfer

D

Posted by: fatteacher Mar 20 2017, 07:12 PM

Are they still £3.50 or have they gone up since I last bought one? Are PDF returns available again now?

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