Posted by: Darkended Mar 20 2017, 06:13 PM
Hi, trying to buy an online credit to get a pdf of a points app emailed back, but get faced with this error when I try to process it:
QUOTE
Sorry, there was a problem processing your payment:
The information sent from the merchant's site is invalid or incomplete. Please send the following information to the merchant:
The transaction cannot be processed for one or more of the following reasons:
The merchant account is suspended.
The order currency selected is not supported.
The authorisation mode is incorrect.
Test mode is unavailable.
The installation is not live.
Server information 20/Mar/2017 18:12:40 Server ID ukdc2-pz-pay01 (b7c92eaecebcc101)
Any workaround?
Posted by: BBB Mar 20 2017, 06:22 PM
You have to pay for pts apps at the desk at the moment.
There are issues with the Website.
BBB
Posted by: duncanmatthias Mar 20 2017, 06:43 PM
QUOTE(BBB @ Mar 20 2017, 06:22 PM)
You have to pay for pts apps at the desk at the moment.
There are issues with the Website.
BBB
Or bacs transfer
D
Posted by: fatteacher Mar 20 2017, 07:12 PM
Are they still £3.50 or have they gone up since I last bought one? Are PDF returns available again now?